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Author Topic: Export movie  (Read 1441 times)

BjarneD

    Reputation: 4
Export movie
« on: June 24, 2012, 03:50:33 pm »
June 24, 2012, 03:50:33 pm
I recorded a video of my project. When I click on the export button, Lumion crashes. When i watch the exported movie, I can only see a few seconds black screen. The same happens with photo's. The strange thing is that I made 5 movies earlier, without problems.
Can someone help me with this?

Re: Export movie
« Reply #1 on: June 25, 2012, 11:24:37 am »
June 25, 2012, 11:24:37 am
Hi Wolfenkaiser,

1) Which version of Lumion are you using? (Check in Settings)

2) Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

BjarneD

    Reputation: 4
Re: Export movie
« Reply #2 on: June 26, 2012, 03:41:46 pm »
June 26, 2012, 03:41:46 pm
I found out what the problem was. My graphics card wasn't good enough.
Anyway, thanks for helping.