November 25, 2011, 06:32:45 am
Before Lumion I investigated Quest3D as a serious simulation tool. The price seemed a bit steep and I decided I would not invest unless I got my monies worth. One of the signs of a great pice of software, is the support behind it. IMHO, I was not satisfied that I would get the support I needef, compared with other software.
Let me give you an example. Garage Games produces a very cost effective games engine Torque3D. Today compared with Epic, FarCry etc.the engine appears relatively dated, HOWEVER, it has a huge following, largely beause the forum is supported by an army of enthusiastic technicians, that want to help their customers to make it work.
Now it remains a curious that Lumion has very good customer contact, even with those using Lumon Free, but with Quest3D, it's Forum cannot compare???!!!??
Such a waste given Quest3D is obviously a very versatlie and potentially applied to many worthwhile commerical applications.
If they provided more support, even now I think I might consider buying it. But just having a few tutorials is not enough - not for me anyway. They should ALO consider rewarding those using Lumion to consider Quest3D. Give a Free and Basic version that does much not the full commerical thing, but more importantly, have a energetic forum bubbling with support...!
Hope this does not offend, just speaking my mind, and hopes some listens...