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Author Topic: [Lic Requested] Error Trying to Download Lumion  (Read 1100 times)

chess

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[Lic Requested] Error Trying to Download Lumion
« on: July 23, 2015, 10:38:32 pm »
July 23, 2015, 10:38:32 pm
I have tried to install Lumion on a new computer and I get the error that the download has been blocked as shown in the attachment.  I have waited more than 24 hours since the last time I tried to download the installer.

Re: Error Trying to Download Lumion
« Reply #1 on: July 24, 2015, 12:33:53 am »
July 24, 2015, 12:33:53 am
Hi chess

There have been  changes to the server where the download files are located since that version, so you will need to forward a copy to us of your download email, and we will get the office to send you a new one. (peterm [at] act-3d.com and cc morten [at] act-3d.com)

Also, please add your Lumion 3 license key to your forum Account (click here, scroll to the bottom and enter your license number).  Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

chess

    Reputation: 0
Re: Error Trying to Download Lumion
« Reply #2 on: July 24, 2015, 02:56:57 pm »
July 24, 2015, 02:56:57 pm
I will have my client forward the activation email to the requested email addresses.

Thank You
Colby