Author Topic: [Awaiting License Registration] error render video lumion 9.5  (Read 62 times)

thanhhue

    Reputation: 0
[Awaiting License Registration] error render video lumion 9.5
« on: September 05, 2019, 05:19:09 am »
September 05, 2019, 05:19:09 am
error when rendering video from lumion 9.5. Cannot open video file

Re: error render video lumion 9.5
« Reply #1 on: September 05, 2019, 06:08:10 am »
September 05, 2019, 06:08:10 am
Hi thanhhue

Welcome.  We can help with that.

Please register your License Key in your Support Account.  See Step 2. our Knowledge Base article:  How do you get technical support?

Once you have done that, let us know here in ths topic so we can move it to the right board, and reply to your question.  Thanks in advance.

Also, let us know what version of Windows and what media player you are trying to open the file with.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.