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Author Topic: error lumion when click object  (Read 1573 times)

cuongkt

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error lumion when click object
« on: December 11, 2011, 03:04:24 am »
December 11, 2011, 03:04:24 am
hi everyone, i have a problem whit lumion build 7.
when i click on Object, as soon as Error:
and i need your help!
thank so much!

Re: error lumion when click object
« Reply #1 on: December 11, 2011, 04:57:57 am »
December 11, 2011, 04:57:57 am
Well for a start yor using Build 5 from your screen shot so upgrade to the latest and most stable Build 8 and see if problem still exists.

If does exist I would first check your model in the DCC you are using and clean and fix and re-export then see where things are at.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: error lumion when click object
« Reply #2 on: December 12, 2011, 02:34:00 pm »
December 12, 2011, 02:34:00 pm
Also, please type in "dxdiag" in the Windows Start menu, click on "Save all information" and attach the details to your next post (Click on "+ Additional options" below your post). We'll need this information in order to ensure that your hardware is suitable for Lumion.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.