This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.
Pages: [1]   Go Down

Author Topic: [Answered] Error  (Read 7460 times)

m20adil

    Reputation: 0
[Answered] Error
« on: August 10, 2018, 08:25:07 pm »
August 10, 2018, 08:25:07 pm
MY Computer :HP xw8600 Workstation: 8GB Ram :6GB Graphics Card...I have directX 11 updated....And Nvidia Quadro FX 4800.........But Showing Error:Lumion 6.5 and Newer requires a graphics card that supports DirectX 11.The Specified device interface or feature level is not supported on this system.......Please Help :'( :'( :'(
Logged

Morten

Re: Error
« Reply #1 on: August 10, 2018, 08:51:03 pm »
August 10, 2018, 08:51:03 pm
Welcome, m20adil.

Sorry but your Nvidia Quadro FX 4800 graphics card is unfortunately unsuitable for Lumion. It only gets 1001 PassMark points and a minimum of 2,000 points are required to be able to work on simple scenes in Lumion. :-\

Have you got a different PC you can use?
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

m20adil

    Reputation: 0
Re: [Answered] Error
« Reply #2 on: August 13, 2018, 10:48:53 am »
August 13, 2018, 10:48:53 am
No i have no another pc.....please recommend a nvidia graphics card that run lumion easily....4gb...price normal not very high... :-\
Logged

Morten

Re: [Answered] Error
« Reply #3 on: August 13, 2018, 10:54:36 am »
August 13, 2018, 10:54:36 am
We would recommend a GTX 1060 with 6 GB memory - or a GTX 1070 with 8 GB memory.

There's more information in this article:

Knowledge Base: Which graphics card do you need?
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

m20adil

    Reputation: 0
Re: [Answered] Error
« Reply #4 on: August 13, 2018, 10:59:50 am »
August 13, 2018, 10:59:50 am
please tell me the exact model number/name  of nvidia graphics card .......and tell me one thing...In my computer...can i fix 2 graphics card at a time...?
Logged

Morten

Re: [Answered] Error
« Reply #5 on: August 13, 2018, 11:13:11 am »
August 13, 2018, 11:13:11 am
Quote from: m20adil on August 13, 2018, 10:59:50 am
please tell me the exact model number/name  of nvidia graphics card

NVIDIA GTX 1060 (6 GB memory version):
https://www.nvidia.com/en-us/geforce/products/10series/geforce-gtx-1060/

NVIDIA GTX 1070 (8 GB memory version):
https://www.nvidia.co.uk/geforce/products/10series/geforce-gtx-1070/

(There are also versions of these graphics cards that are manufactured by Asus, Gigabyte etc)

Make sure to check if the power supply in your computer supports a GTX 1060 or 1070 graphics card:

Knowledge Base: Which power supply do you need?

Quote from: m20adil on August 13, 2018, 10:59:50 am
In my computer...can i fix 2 graphics card at a time...?

You need to contact the manufacturer of the mainboard to find out if it supports 2 graphics cards.

Please also read 'MULTIPLE GRAPHICS CARDS (SLI/CROSSFIRE) AND GRAPHICS CARDS WITH MORE THAN 1 GPU' in this article:

Knowledge Base: Which graphics card do you need?
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

m20adil

    Reputation: 0
Re: [Answered] Error
« Reply #6 on: August 13, 2018, 11:24:32 am »
August 13, 2018, 11:24:32 am
See i download my workstation's pdf book...and i find this pages about power supply...can u find its support or not 2 graphics cards at a time...?
Logged

Morten

Re: [Answered] Error
« Reply #7 on: August 13, 2018, 11:35:28 am »
August 13, 2018, 11:35:28 am
Thanks for your reply.

You need to ask HP if:

1. The NVIDIA GTX 1060 and 1070 are compatible with this workstation.

2. The power supply will support these graphics cards.

3. Two graphics cards are supported.

Thanks in advance.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.
Pages: [1]   Go Up