Topic: [Answered] Error

[m20adil]

MY Computer :HP xw8600 Workstation: 8GB Ram :6GB Graphics Card...I have directX 11 updated....And Nvidia Quadro FX 4800.........But Showing Error:Lumion 6.5 and Newer requires a graphics card that supports DirectX 11.The Specified device interface or feature level is not supported on this system.......Please Help

[Morten]

Welcome, m20adil.

Sorry but your Nvidia Quadro FX 4800 graphics card is unfortunately unsuitable for Lumion. It only gets 1001 PassMark points and a minimum of 2,000 points are required to be able to work on simple scenes in Lumion.

Have you got a different PC you can use?

[m20adil]

No i have no another pc.....please recommend a nvidia graphics card that run lumion easily....4gb...price normal not very high...

[Morten]

We would recommend a GTX 1060 with 6 GB memory - or a GTX 1070 with 8 GB memory.

There's more information in this article:

Knowledge Base: Which graphics card do you need?

[m20adil]

please tell me the exact model number/name  of nvidia graphics card .......and tell me one thing...In my computer...can i fix 2 graphics card at a time...?

[Morten]

please tell me the exact model number/name  of nvidia graphics card

NVIDIA GTX 1060 (6 GB memory version):
https://www.nvidia.com/en-us/geforce/products/10series/geforce-gtx-1060/

NVIDIA GTX 1070 (8 GB memory version):
https://www.nvidia.co.uk/geforce/products/10series/geforce-gtx-1070/

(There are also versions of these graphics cards that are manufactured by Asus, Gigabyte etc)

Make sure to check if the power supply in your computer supports a GTX 1060 or 1070 graphics card:

Knowledge Base: Which power supply do you need?

In my computer...can i fix 2 graphics card at a time...?

You need to contact the manufacturer of the mainboard to find out if it supports 2 graphics cards.

Please also read 'MULTIPLE GRAPHICS CARDS (SLI/CROSSFIRE) AND GRAPHICS CARDS WITH MORE THAN 1 GPU' in this article:

Knowledge Base: Which graphics card do you need?

[m20adil]

See i download my workstation's pdf book...and i find this pages about power supply...can u find its support or not 2 graphics cards at a time...?

[Morten]

Thanks for your reply.

You need to ask HP if:

1. The NVIDIA GTX 1060 and 1070 are compatible with this workstation.

2. The power supply will support these graphics cards.

3. Two graphics cards are supported.

Thanks in advance.