Author Topic: email link to download the download lumion manager doesnt work  (Read 762 times)

germanvera89

    Reputation: 0
July 08, 2016, 02:01:22 am
i just download the educational version of lumion and the link to download the lumion download manager doesnt work, i need help!!

Re: email link to download the download lumion manager doesnt work
« Reply #1 on: July 08, 2016, 07:26:37 am »
July 08, 2016, 07:26:37 am
Hi germanvera89, welcome to the forum.

Please forward the email to uploads[at]lumion3d.com (Replace [at] with @), so we can take a look.

Thanks in advance. :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

germanvera89

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Re: email link to download the download lumion manager doesnt work
« Reply #2 on: July 09, 2016, 04:16:20 pm »
July 09, 2016, 04:16:20 pm
thank you! i´ve just send you the email, waiting for your response
thanks!

Re: email link to download the download lumion manager doesnt work
« Reply #3 on: July 09, 2016, 05:05:58 pm »
July 09, 2016, 05:05:58 pm
Thank you, we'll take a look. :)

If you click on the Notify button near the top of this page, you will automatically receive an email when we reply again.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: email link to download the download lumion manager doesnt work
« Reply #4 on: July 09, 2016, 08:08:54 pm »
July 09, 2016, 08:08:54 pm
We've confirmed that the download link doesn't work in your email (but it works fine for other students).

Please try to re-order a new Student license to see if it works now.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

germanvera89

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Re: email link to download the download lumion manager doesnt work
« Reply #5 on: July 10, 2016, 06:27:49 pm »
July 10, 2016, 06:27:49 pm
thank you i will try to download it again, ill let you know

germanvera89

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Re: email link to download the download lumion manager doesnt work
« Reply #6 on: July 10, 2016, 06:34:07 pm »
July 10, 2016, 06:34:07 pm
thaks it worked!

Re: email link to download the download lumion manager doesnt work
« Reply #7 on: July 10, 2016, 06:45:15 pm »
July 10, 2016, 06:45:15 pm
Pheew, glad to hear that! :)

The next step is to click here and follow the instructions in step 2 to register your license on your forum profile page.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.