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Author Topic: [Resolved]: Edu-License in use after Windows Update  (Read 928 times)

Bobbyturban

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[Resolved]: Edu-License in use after Windows Update
« on: July 22, 2015, 11:06:59 am »
July 22, 2015, 11:06:59 am
Hello,
I just updated my Windows 10 preview version to the next version. After this, Lumion is telling me my educational license is in use.

Could you release my license, please?

P.S: I really enjoy Lumion! its great :D


Re: Edu-License in use after Windows Update
« Reply #1 on: July 22, 2015, 11:44:30 am »
July 22, 2015, 11:44:30 am
Hi Bobbyturban, good to hear you're enjoying Lumion! :)

We can easily resolve the license issue for you - please forward your license number to peterm [at] act-3d.com and morten [at] act-3d.com.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Edu-License in use after Windows Update
« Reply #2 on: July 22, 2015, 12:00:28 pm »
July 22, 2015, 12:00:28 pm
Thanks for sending us the license - we've now reset it for you.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.