This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: [Resolved]: Edu-License in use after Windows Update  (Read 1202 times)

Bobbyturban

    Reputation: 0
[Resolved]: Edu-License in use after Windows Update
« on: July 22, 2015, 11:06:59 am »
July 22, 2015, 11:06:59 am
Hello,
I just updated my Windows 10 preview version to the next version. After this, Lumion is telling me my educational license is in use.

Could you release my license, please?

P.S: I really enjoy Lumion! its great :D


Re: Edu-License in use after Windows Update
« Reply #1 on: July 22, 2015, 11:44:30 am »
July 22, 2015, 11:44:30 am
Hi Bobbyturban, good to hear you're enjoying Lumion! :)

We can easily resolve the license issue for you - please forward your license number to peterm [at] act-3d.com and morten [at] act-3d.com.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Edu-License in use after Windows Update
« Reply #2 on: July 22, 2015, 12:00:28 pm »
July 22, 2015, 12:00:28 pm
Thanks for sending us the license - we've now reset it for you.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.