July 19, 2016, 01:14:53 pm
Hi Grasstec, you've posted your question in the support section for the Lumion Demo
and Lumion Trial
Before we proceed, please let us know which version of Lumion you're using. This information is displayed on the Settings
If you're using a commercial license, for example Lumion Pro 6.5.1, please click here
and follow the instructions in step 2 to register your Lumion license. This will give you access to the full forum for commercial users where we can help you trouble-shoot the issue.
Thanks in advance.