Author Topic: do not appear trees and some ornamental’s shadows  (Read 1484 times)

serrambi

    Reputation: 0
do not appear trees and some ornamental’s shadows
« on: May 27, 2012, 10:35:25 am »
May 27, 2012, 10:35:25 am

Gentle Lumion staff, I have a problem with lumion free. They do not appear trees and some ornamental’s  shadows . I have a hp pavilion dv7 notebook with Intel Corei5 CPU 2.67 GHz with ATI MOBILITY RADEON HD 6550 with 1 gig of memory. I upgraded to version 3.12.2010 driver from hp. From ATI website you can not update any drivers. What can I do?
thanks

Re: do not appear trees and some ornamental’s shadows
« Reply #1 on: May 28, 2012, 12:47:45 pm »
May 28, 2012, 12:47:45 pm
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

serrambi

    Reputation: 0
Re: do not appear trees and some ornamental’s shadows
« Reply #2 on: May 28, 2012, 04:23:53 pm »
May 28, 2012, 04:23:53 pm
An Error Has Occurred!
You either don't have acces to this topic or it does not exist.
Some topics require you to log in.

sorry i have lumion free  :(

Re: do not appear trees and some ornamental’s shadows
« Reply #3 on: May 28, 2012, 06:14:41 pm »
May 28, 2012, 06:14:41 pm
Ah, sorry about that:

PLAN A
If you are using a PC with an ATI/AMD graphics card, simply update your Catalyst driver software to the latest version (make sure that you uninstall the existing driver first!):
http://support.amd.com/us/gpudownload/Pages/index.aspx

PLAN B
If you can't upgrade to the latest graphics card driver, there's a hotfix but we usually only recommend this for iMac users since Apple's ATI/AMD drivers are almost 1 1/2 years old and can't be upgraded:
http://lumion3d.com/forum/announcements/lumion-2-2-available-for-download/

Just bear in mind that once you apply this hotfix, you will no longer benefit from a significant memory saving (I think it was over 100mb that they managed to free up). In other words, it would benefit your greatly if you were able to install the latest ATI/AMD driver.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

serrambi

    Reputation: 0
Re: do not appear trees and some ornamental’s shadows
« Reply #4 on: May 29, 2012, 11:38:40 am »
May 29, 2012, 11:38:40 am
thanks thanks thanks  :)