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Author Topic: Device/driver not supporting hardware shadow maps  (Read 3977 times)

AKSHAYA KRISHNA

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Device/driver not supporting hardware shadow maps
« on: February 05, 2015, 08:08:08 pm »
February 05, 2015, 08:08:08 pm
I jus purchased a system with 2GB graphics card, NVIDIA GTX 780. 8gb RAM.
After installing lumion 4.0.2 it says "Device/driver does not support hardware shadow maps", and lumion didnt even open. I didnt have an internet connection. Could that be the problem?

Re: Device/driver not supporting hardware shadow maps
« Reply #1 on: February 05, 2015, 08:56:55 pm »
February 05, 2015, 08:56:55 pm
Hi AKSHAYA KRISHNA, before we proceed, could you please register your license number on your forum profile page.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

[email protected]

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Re: Device/driver not supporting hardware shadow maps
« Reply #2 on: May 05, 2015, 08:38:42 am »
May 05, 2015, 08:38:42 am
i have the same problem, do have an internet connection and an alienware 18 with GTX970M card and 16gb of ram.

plz help with instructions on how to get the nvidia work with lumion 5.0

Re: Device/driver not supporting hardware shadow maps
« Reply #3 on: May 05, 2015, 10:24:43 am »
May 05, 2015, 10:24:43 am
Hi [email protected], first of all, may I suggest that you upgrade to version 5.3?

Once you've done that, please follow these instructions to ensure that your Nvidia graphics card is used (in case it isn't switching from a slower Intel HD card).
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.