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Author Topic: [Resolved] deactivate from uninstalled lumion  (Read 267 times)

abigaillopez

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[Resolved] deactivate from uninstalled lumion
« on: October 22, 2019, 06:16:04 am »
October 22, 2019, 06:16:04 am
Hi,
I upgraded my computer and uninstalled lumion from my old computer without releasing the license. When I tried to activate it from my new computer it would not let me since I have the student version with only one seat.
Please advise me with how to activate lumion on my new computer,
Thanks,
A.L

Re: deactivate from uninstalled lumion
« Reply #1 on: October 22, 2019, 06:55:11 am »
October 22, 2019, 06:55:11 am
Hi A.L

I have released the License Key so you will be good to go on your new PC.

Please note that you can add your License Key to your Support Account and that will give you full access to the Support Center and its resources.  See our Knowledge Base article - Step 2: How do you get technical support?

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.