Author Topic: [Resolved] D2D Error  (Read 9076 times)

SchoolLumion

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[Resolved] D2D Error
« on: December 19, 2016, 12:58:37 pm »
December 19, 2016, 12:58:37 pm
I used an educational version of Lumion 6.5.1. After i reïnstalled it because i did a system recovery. It gave me the error: D2D not working. How can i fix this?

Re: D2D Error
« Reply #1 on: December 19, 2016, 01:11:40 pm »
December 19, 2016, 01:11:40 pm
Hi SchoolLumion, this issue is easily resolved.

Please click here and follow the instructions in the Knowledge Base article.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

SchoolLumion

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Re: [Awaiting reply] D2D Error
« Reply #2 on: December 19, 2016, 03:52:08 pm »
December 19, 2016, 03:52:08 pm
Ok, thanks for the fast reply, it worked thanks again!

Re: [Awaiting reply] D2D Error
« Reply #3 on: December 19, 2016, 04:02:47 pm »
December 19, 2016, 04:02:47 pm
Excellent, we'll go ahead and mark this thread as 'resolved' then. :)

Let us know if we can help with anything else.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

[email protected]

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Re: [Resolved] D2D Error
« Reply #4 on: November 29, 2017, 09:15:51 am »
November 29, 2017, 09:15:51 am
still not resolve for me because im using windows 7 pls help

Re: [Resolved] D2D Error
« Reply #5 on: November 29, 2017, 10:32:37 am »
November 29, 2017, 10:32:37 am
still not resolve for me because im using windows 7 pls help

Hi and welcome. :)

I assume that you are using Lumion 7.5 Trial? (This is displayed on the Settings screen in Lumion)

The GTX 580 driver does not seem to be fully installed for some reason:

1) Please install Display Driver Uninstaller, run it and select the the 'Clean and restart' option to uninstall the Nvidia graphics driver software (and any other older drivers).

2) Then click here to install the latest drivers for the GTX 580 and restart the PC.

3) If you are still getting texture errors while starting up Lumion, please attach another diagnostics report.

Thanks in advance.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: [Resolved] D2D Error
« Reply #6 on: February 25, 2018, 09:33:39 pm »
February 25, 2018, 09:33:39 pm
Hi Tubed

Your post has been split to a new topic: D2D Error in Lumion 8