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Author Topic: Crash while importing from Sketchup  (Read 22693 times)

Re: Crash while importing from Sketchup
« Reply #15 on: November 29, 2011, 01:55:45 pm »
November 29, 2011, 01:55:45 pm
Has anyone still got the original CMYK file which caused the crash?

I can't find it anymore (and other CMYK.jpg files don't make Lumion crash).
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Proso

    Reputation: 5
Re: Crash while importing from Sketchup
« Reply #16 on: November 29, 2011, 02:47:43 pm »
November 29, 2011, 02:47:43 pm
When I insert a CMYK image as a scene, I got a crash too. Changing it to RGB does the trick.

Re: Crash while importing from Sketchup
« Reply #17 on: November 29, 2011, 05:21:54 pm »
November 29, 2011, 05:21:54 pm
Can you upload the CMYK texture that causes Lumion to crash please?

(And do you know which application the CMYK texture was originally saved in?)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

tomislavm

    Reputation: 0
Re: Crash while importing from Sketchup
« Reply #18 on: November 30, 2011, 09:44:29 am »
November 30, 2011, 09:44:29 am
1. Explode or bomb model
2. Export to collada and save
3. Import in lumion
4. It works OK

Gaieus

    Reputation: 44
Re: Crash while importing from Sketchup
« Reply #19 on: November 30, 2011, 03:14:33 pm »
November 30, 2011, 03:14:33 pm
Hi Tomislav,

Are you "that" Tomislav I know? (If so, I hope to see some awesome models rendered by you!)

:)
Gai...