Author Topic: corrupted file  (Read 1462 times)

John Hemlak

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corrupted file
« on: February 18, 2015, 02:56:36 pm »
February 18, 2015, 02:56:36 pm
hi
i face something i want you to help me in
when i install lumion message appears saying this file (Man_Caucasian_0010_Idle.cgr) is corrupted i donot know how ????
my pc requirments are :
nvidia geforce gtx 550 ti
processor core i7
8gb ram

however when i installed lumion on another pc with very low requirments it installed and opened so can u help meeeee  thx .

Re: corrupted file
« Reply #1 on: February 18, 2015, 03:00:53 pm »
February 18, 2015, 03:00:53 pm
Hi John Hemlak, which version of Lumion are you using?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

John Hemlak

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Re: corrupted file
« Reply #2 on: February 18, 2015, 03:02:54 pm »
February 18, 2015, 03:02:54 pm
lumion 3.2

John Hemlak

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Re: corrupted file
« Reply #3 on: February 18, 2015, 03:30:18 pm »
February 18, 2015, 03:30:18 pm
can anyone answer me please ?

Re: corrupted file
« Reply #4 on: February 18, 2015, 03:31:50 pm »
February 18, 2015, 03:31:50 pm
Hello again,

A) The installation files are either corrupted (unlikely since they worked on the other PC). Solution: Re-download the installation files and install Lumion again.

or

B) Your anti-virus software is preventing Lumion from installing all files. Solution: Turn off your anti-virus software and install Lumion again (Right-click on the installer executable file and choose "Run as administrator").

or

C) Your hardrive is corrupted. Solution: Click here.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

John Hemlak

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Re: corrupted file
« Reply #5 on: February 18, 2015, 03:41:36 pm »
February 18, 2015, 03:41:36 pm
ok thank you i will check these points