Author Topic: Client requesting Lumion file  (Read 1167 times)

harperdesignarc

    Reputation: 4
Client requesting Lumion file
« on: April 14, 2015, 12:50:27 am »
April 14, 2015, 12:50:27 am
A client has requested I hand over the lumion file plus the model assets I have added.

This sounds unreasonable.

But I understand they have the Lumion product and I am guessing what to take the valueable time I have spent for free gains.

Has anyone else had this sort of request. Any comments regarding this situation.

I believe all the assets should be my ownership as they are non specific to the project. But the clip produced is the owned by the client.

Re: Client requesting Lumion file
« Reply #1 on: April 14, 2015, 02:41:16 am »
April 14, 2015, 02:41:16 am
Hi harperdesignarc

In some cases, the "contract" is clear in that the undertaking is to provide images and/or video.  In other cases (probably most) it's not clear, and depends on the 'understanding' between client and yourself, and any terms of service, written or verbal.

You should probably seek legal advice, if not for current situation, then for future protection/business procedure.

cadmunkey

    Reputation: 5
Re: Client requesting Lumion file
« Reply #2 on: April 16, 2015, 11:52:30 am »
April 16, 2015, 11:52:30 am
Harper, have you already been paid for the project?

harperdesignarc

    Reputation: 4
Re: Client requesting Lumion file
« Reply #3 on: April 17, 2015, 12:27:55 am »
April 17, 2015, 12:27:55 am
I have sent an invoice. But had mentioned to them that the assets from lumion would remain with the author ( myself ).
It should be okay now. This was a fast moving project. a few days turnaround so no formal contract was issued. Further projects will have small print.

Re: Client requesting Lumion file
« Reply #4 on: April 17, 2015, 02:46:14 am »
April 17, 2015, 02:46:14 am
Hi harperdesignarc

Good to hear it's not been too big of an issue.  :)

Would you please update/register your Lumion 5 license key to your forum Account (click here, scroll to the bottom and enter your license number).