This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: [Awaiting reply] Cast shadows on water?  (Read 238 times)

bourgogne

    Reputation: 0
[Awaiting reply] Cast shadows on water?
« on: November 14, 2018, 05:16:01 pm »
November 14, 2018, 05:16:01 pm
I'm using Lumion Student Pro.  I've got an imported boat design that is placed on water and I cannot get any shadows or reflections.  Any advice?

Cheers

bourgogne

Re: Cast shadows on water?
« Reply #1 on: November 14, 2018, 05:24:08 pm »
November 14, 2018, 05:24:08 pm
Hi bourgogne, did you accidentally set it to 1 star Editor Quality?

Do the shadows and the reflections appear again if you press F2, F3 or F4 (or select 2-4 star Editor Quality) on the Settings screen?

P.S. Remember to register your Lumion License Key on your Profile page to quality for technical support:

Knowledge Base: How do you get technical support?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

bourgogne

    Reputation: 0
Re: [Awaiting reply] Cast shadows on water?
« Reply #2 on: November 14, 2018, 06:01:33 pm »
November 14, 2018, 06:01:33 pm
Hi Lumion staff...

Thank you.

In my settings, it says I'm running Lumion Pro Student 8.5. I'm on a university college network with many licenses.  No license key numbers however.

I see the shadow enhancements when I use the F2 F3 keys, but do not get any shadow or reflections on the water.

Please advise...

bourgogne

Re: [Awaiting reply] Cast shadows on water?
« Reply #3 on: November 14, 2018, 06:10:15 pm »
November 14, 2018, 06:10:15 pm
Please move the camera to the area you want us to look at.

Then save, zip + upload the .LS8S Scene file to a file host, e.g. wetransfer.com, and forward the download link to [email protected]

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.