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Author Topic: Cannot open Lumion 4 - Viewer mode  (Read 2305 times)

leonhart0910

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Cannot open Lumion 4 - Viewer mode
« on: November 25, 2014, 05:32:32 am »
November 25, 2014, 05:32:32 am
Hello !
I can't open my lumion 4 program, the viewer mode always appear. I turned off firewall, internet, antivirus ... anything but nothing improved !
What wrong with my computer, i even tried to reinstall my microsoft window 7, but it still in viewer mode !
Help me please ! it very important with me now.

Re: Cannot open Lumion 4 - Viewer mode
« Reply #1 on: November 25, 2014, 06:01:06 am »
November 25, 2014, 06:01:06 am
Hi

There's files missing so please re-download Lumion 4 from the link in your email from Act-3D.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

leonhart0910

    Reputation: 0
Re: Cannot open Lumion 4 - Viewer mode
« Reply #2 on: November 25, 2014, 07:57:18 am »
November 25, 2014, 07:57:18 am
Can u show me what kind of file i missed, i redownload from it twice but it not work ! i tried so many way but it still not work ! Always in "Viewer mode" and it crash when i try to open file "benmark".

leonhart0910

    Reputation: 0
Re: Cannot open Lumion 4 - Viewer mode
« Reply #3 on: November 25, 2014, 07:58:45 am »
November 25, 2014, 07:58:45 am
My computer hardware : intel xeon v3, 16gb ddr3 ram and gtx750 ti !

Re: Cannot open Lumion 4 - Viewer mode
« Reply #4 on: November 25, 2014, 10:16:12 am »
November 25, 2014, 10:16:12 am
Hi leonhart0910

That's most unusual and unfortunate.  PC specifications sound OK.

Send me the link for the download and I'll test the downloading, email peterm [at] act-3d.com.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.