This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: [Answered] Cannot install 7.5 Trial  (Read 345 times)

tbeamHCG

    Reputation: 0
[Answered] Cannot install 7.5 Trial
« on: January 18, 2018, 07:13:11 pm »
January 18, 2018, 07:13:11 pm
I have followed all instructions and registered the license. I download the download manager and I get the message "The license may be invalid or the download manager is outdated." I have followed all suggested fixes including taking my laptop home where there is no firewall. I have even tried signing up for another trial thinking that it had expired with no effect. Now i have a list of registered trial licenses.

Re: [Answered] Cannot install 7.5 Trial
« Reply #1 on: January 18, 2018, 07:24:33 pm »
January 18, 2018, 07:24:33 pm
Hi tbeamHCG, sorry to hear that. :-\

I've had a look at your licenses and can see that you've got 6 'Lumion 7.5 Trial' licenses (the first was issued back in October 2017).

The problem is that you can in fact only run it once for 7 days over a 30 day period. Subsequent attempts at installing and running 'Lumion 7.5 Trial' will fail (by design).

As a much better alternative, I'd recommend getting the Lumion 8.0 Pro Trial version. It's the full unlimited version with much improved render quality and countless other improvements and new features. There's more information in this article:

Knowledge Base article: Is there a Trial version of Lumion?

It will expire 7 days after the license has been issued, but you can always contact your local reseller if you need more days to evaluate it.

Let us know how you get on.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.