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Author Topic: cannot connect with the license system  (Read 8089 times)

mischa

    Reputation: 24
cannot connect with the license system
« Reply #15 on: December 06, 2010, 02:08:16 pm »
December 06, 2010, 02:08:16 pm
Is it wrong that I am using the trial adress? Worked liked that for the last days. I did not get any special code or so.

mischa

    Reputation: 24
cannot connect with the license system
« Reply #16 on: December 06, 2010, 02:13:01 pm »
December 06, 2010, 02:13:01 pm
Please somone help me, it is very urgent! I worked on my lumion project on friday, there I could start my full version of lumion without any problems.  Now I am trying to open Lumion again (the first time today) and suddenly the software says that it can not connect to the server.

mischa

    Reputation: 24
cannot connect with the license system
« Reply #17 on: December 06, 2010, 03:49:24 pm »
December 06, 2010, 03:49:24 pm
I logged out from the server, logged in again, waited for 10 minutes and then it was possible to start Lumion! Thx to the telephone support.  It seems like the server has problems getting the actual ip adress.

cannot connect with the license system
« Reply #18 on: December 06, 2010, 04:37:31 pm »
December 06, 2010, 04:37:31 pm
mischa said:

 It seems like the server has problems getting the actual ip adress.




The server does not (yet) renew your IP address when you use automatic log-in through your browser.Your IP address may change when your internet session is renewed or when you use Lumion form another location. In that case log out and log in again.

Also see the FAQ for more information http://lumion3d.com/forum/f-a-.....se-server/ if you experience difficulties.

ainafiqah

    Reputation: 1
Re: cannot connect with the license system
« Reply #19 on: September 08, 2012, 03:03:38 pm »
September 08, 2012, 03:03:38 pm
when I installed Lumion and open it...
it show cannot connect with the license system..
what should I do?please help me..

Re: cannot connect with the license system
« Reply #20 on: September 10, 2012, 11:20:12 am »
September 10, 2012, 11:20:12 am
Hi ainafiqah, please follow the instructions in this thread:
http://lumion3d.com/forum/f-a-q/lumion-2-error-connecting/
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.