This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: Can't open Lumion 2.5 after upgrading to 3.0  (Read 1420 times)

adorin

    Reputation: 1
Can't open Lumion 2.5 after upgrading to 3.0
« on: April 10, 2013, 05:08:43 pm »
April 10, 2013, 05:08:43 pm
We've upgraded our licenses to 3.1 pro.  Now  I can't open version 2.5 to access my old projects.  I'd like to open my 2.5 projects, export, and import to version 3.1.  I don't want to copy the entire library and scenes directories, they are massive.

Thanks.

Ecuadorian

    Reputation: 32
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #1 on: April 10, 2013, 05:49:57 pm »
April 10, 2013, 05:49:57 pm
1) Search your email for the word "Lumion"
2) Copy the license key from the last "UPDATE: Lumion 3.x" message.
3) Paste that into the "Login" box in Lumion 2.5
4) Type your forum password into the "Password" box.

That's it.

adorin

    Reputation: 1
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #2 on: April 10, 2013, 05:56:12 pm »
April 10, 2013, 05:56:12 pm
Perfect!
Thank you.

Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #3 on: April 10, 2013, 06:18:58 pm »
April 10, 2013, 06:18:58 pm
TIP: Many Movie effects have changed in version 3.x, so expect to delete and replace them plus re-adjust their slider values.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Ecuadorian

    Reputation: 32
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #4 on: April 10, 2013, 07:12:51 pm »
April 10, 2013, 07:12:51 pm
Also, adorin, since Lumion 2.5 does not automatically release your license, after doing this you might occasionally get the "all licenses are in use" error when opening Lumion 3.0. When this happens, simply log into Lumion 2.5 and de-activate it.