Can't open Lumion 2.5 after upgrading to 3.0

Author Topic: Can't open Lumion 2.5 after upgrading to 3.0  (Read 1165 times)

adorin

    Reputation: 1
Can't open Lumion 2.5 after upgrading to 3.0
« on: April 10, 2013, 05:08:43 pm »
April 10, 2013, 05:08:43 pm
We've upgraded our licenses to 3.1 pro.  Now  I can't open version 2.5 to access my old projects.  I'd like to open my 2.5 projects, export, and import to version 3.1.  I don't want to copy the entire library and scenes directories, they are massive.

Thanks.

Ecuadorian

    Reputation: 32
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #1 on: April 10, 2013, 05:49:57 pm »
April 10, 2013, 05:49:57 pm
1) Search your email for the word "Lumion"
2) Copy the license key from the last "UPDATE: Lumion 3.x" message.
3) Paste that into the "Login" box in Lumion 2.5
4) Type your forum password into the "Password" box.

That's it.

adorin

    Reputation: 1
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #2 on: April 10, 2013, 05:56:12 pm »
April 10, 2013, 05:56:12 pm
Perfect!
Thank you.

Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #3 on: April 10, 2013, 06:18:58 pm »
April 10, 2013, 06:18:58 pm
TIP: Many Movie effects have changed in version 3.x, so expect to delete and replace them plus re-adjust their slider values.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Ecuadorian

    Reputation: 32
Re: Can't open Lumion 2.5 after upgrading to 3.0
« Reply #4 on: April 10, 2013, 07:12:51 pm »
April 10, 2013, 07:12:51 pm
Also, adorin, since Lumion 2.5 does not automatically release your license, after doing this you might occasionally get the "all licenses are in use" error when opening Lumion 3.0. When this happens, simply log into Lumion 2.5 and de-activate it.