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Author Topic: Blue screen on Lumion startup  (Read 3764 times)

smittylynch

    Reputation: 0
Blue screen on Lumion startup
« on: February 03, 2012, 09:42:41 pm »
February 03, 2012, 09:42:41 pm
I have a new HP laptop with intel i7, 16gb ram, 2gb ATI radeon 6770M with latest drivers, windows 7-64bit

would like to try out Lumion, but the display driver crashes and I got the blue screen of death whenever I tried to open a file(tried the example files that came with it) after starting the program.  Finally gave up and uninstalled Lumion.  Anyone else have this problem?  I have other rendering software that works fine on this system, but not this one for some reason.

Gga_Mars

    Reputation: 21
Re: Blue screen on Lumion startup
« Reply #1 on: February 04, 2012, 02:54:59 pm »
February 04, 2012, 02:54:59 pm
hi,
do you have up-to-date driver for your video card ?

regards
Amenagement Urbanisme Architecture Design

www.auad.fr

kais Jacob

    Reputation: 21
Re: Blue screen on Lumion startup
« Reply #2 on: February 04, 2012, 06:18:56 pm »
February 04, 2012, 06:18:56 pm

Re: Blue screen on Lumion startup
« Reply #3 on: February 06, 2012, 04:04:50 pm »
February 06, 2012, 04:04:50 pm
I have a new HP laptop with intel i7, 16gb ram, 2gb ATI radeon 6770M with latest drivers, windows 7-64bit

1) What's the full product ID of this laptop?

2) Which version of Lumion is it?

Lumion 1 Free?
Lumion 1 Basic/Ultimate?
Lumion 2 Basic/Ultimate?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

hugotavares6

    Reputation: 0
Re: Blue screen on Lumion startup
« Reply #4 on: March 05, 2012, 06:28:01 am »
March 05, 2012, 06:28:01 am
Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered!
Geforce 550m and Intel HD...
I uninstalled the nvidia driver so now I have only intel graphics, but it is the same. It shows this message and then bluescreen.

What should I do?

Re: Blue screen on Lumion startup
« Reply #5 on: March 05, 2012, 11:42:05 am »
March 05, 2012, 11:42:05 am
It sounds like your laptop uses power-saving Optimus technology, ie, 2 graphics cards: a fast Nvidia 550M card for 3D applications and a slow Intel card for word processing, web browsing etc.

The Nvidia control panel allows you to specify which applications should use the fast 550M card. Here's how to do that:
http://lumion3d.com/forum/index.php?topic=943.msg12748#msg12748
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.