Blank Screen or no Tool Bar

Author Topic: Blank Screen or no Tool Bar  (Read 8656 times)

cullen_manown

    Reputation: 0
Blank Screen or no Tool Bar
« on: April 09, 2013, 06:34:23 pm »
April 09, 2013, 06:34:23 pm
When I load my scene from yesterday which was a full model it comes up as a blank white screen.  At first the tool bar was there but after a few times of retrying to load it my scene loaded but the tool bar was missing.  Does anyone know why this is happening?

Re: Blank Screen or no Tool Bar
« Reply #1 on: April 10, 2013, 05:37:35 am »
April 10, 2013, 05:37:35 am
Hi, did you press key F11 by any chance when in the Home/New/Load screen?

To get it back, click on the Files button (lower right) and when in the Home screen press key F11 (toggles Fullscreen view).

See further LUMION 3: Tips, Tricks and Shortcuts

Re: Blank Screen or no Tool Bar
« Reply #2 on: April 10, 2013, 03:05:30 pm »
April 10, 2013, 03:05:30 pm
Does anyone know why this is happening?

Hi cullen_manown,

1) Are you using Lumion Free 3.1.x?

2) If so, please click on the Run DXDiag button on the Benchmark score screen, wait for a while until the DXDiag_lumion.txt file is updated in the folder window that pops up and attach it to your next post (Click on +Additional Options below the reply field to attach files).
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.