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Author Topic: Black polygons  (Read 2505 times)

Vas

    Reputation: 5
Black polygons
« on: June 24, 2011, 10:52:42 am »
June 24, 2011, 10:52:42 am
Hi all,

I have upgraded to Max 2012 and I am having some problems importing into Lumion, I get these black polygons/splotches.. I am using the FBX exporter.
Also i have noticed that this problem occurs only on objects with Map UVW not Unwrap UVW.
I used OpenCollada before however the update is not out yet..

Does anyone anyone knows any way around this?

Vas

Re: Black polygons
« Reply #1 on: June 24, 2011, 11:16:59 am »
June 24, 2011, 11:16:59 am
Thanks for the report, Vas. Could I ask you to send the exported FBX file (+ the texture file if "Embed media" wasn't ticked when you exported it from 3DS Max) to artur [ a t ] quest3d.com please?

Just add a link to this post in your email, and he'll have a look at the problem as soon as possible.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Vas

    Reputation: 5
Re: Black polygons
« Reply #2 on: June 24, 2011, 11:28:07 am »
June 24, 2011, 11:28:07 am
Thanks a lot Morten,

I will send this now.

Regards

Vas

anders2606

    Reputation: 0
Re: Black polygons
« Reply #3 on: June 24, 2011, 11:57:11 am »
June 24, 2011, 11:57:11 am
I also get black "spots" when I modify the landscape or insert models. But only in SP2, so I'm guessing this will be fixed when Build 3 is out?

Vas

    Reputation: 5
Re: Black polygons
« Reply #4 on: June 24, 2011, 12:07:56 pm »
June 24, 2011, 12:07:56 pm
I am using SP1 at the moment.. never had any issues using OpenCollada plugin with Max 2011

Re: Black polygons
« Reply #5 on: June 24, 2011, 12:09:56 pm »
June 24, 2011, 12:09:56 pm
I also get black "spots" when I modify the landscape or insert models. But only in SP2, so I'm guessing this will be fixed when Build 3 is out?

Hi Anders, thanks for letting us know. We can only fix problems that we can reproduce, so I'd be grateful if you could post a screenshot, DAE files and/or the relevant Scene/Library files from Documents/Lumion, along with a description of how to reproduce the problem so that we can take a look :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Artur Brzegowy

    Reputation: 4
Re: Black polygons
« Reply #6 on: June 27, 2011, 10:52:46 am »
June 27, 2011, 10:52:46 am
Hi Vas,

Thank you for your example files. In SP2 Build 3 it should work correctly. See screenshot.
Have you tested it in buld 3?

Regards,

Vas

    Reputation: 5
Re: Black polygons
« Reply #7 on: June 28, 2011, 11:51:46 pm »
June 28, 2011, 11:51:46 pm
Thanks Artur,

I have not upgraded yet , i am awaiting the licence key. It should work then. I am happy now :)