Topic: Black Materials

[archnatalie]

Hi guys :

I need a help , and it is really urgent ,I have a model on sketchup 14 then saved as skp8 , then exported to collada ,
when i need to edit the materials on lumion ,the whole model turns to black !!!

why does this happen ? is it because of the sketchup file or what ?

thank u

[Morten]

Hi archnatalie, you are using Lumion Free 1 which is several years old.

Please upgrade to the latest version via the 'Free' link at the top of this page.

[archnatalie]

yh but it works , this is the first time happens

[Morten]

Sorry but we can only provide support for the latest version of Lumion Free (version 3).

Many errors were fixed since Lumion Free 1 was released.

[archnatalie]

aha how can i upgrade my version ?

[archnatalie]

how can I solve this problem without upgrading please

[peterm]

Hi archnatalie

aha how can i upgrade my version ?

At the top of the forum page there is a menu link that says "FREE".  follow that link to download the Free version of v3.2.1.

It doesn't take too long to download and install, and you may find that what might be causing your issue is now working.  If not, then we are happy to help further.