This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: [Awaiting license registration] AMD Radeon 5700xt  (Read 529 times)

kimof911

    Reputation: 0
[Awaiting license registration] AMD Radeon 5700xt
« on: October 07, 2019, 12:07:15 pm »
October 07, 2019, 12:07:15 pm
Dear all ,
This is my system

Ryzen 2700x
5700xt
32gb ram @3000Mhz


I am noticing performance is not optimized for Radeon cards , we really need to optimize performance of lumion to both Nvidia and AMD Cards .

is there any tricks can be done to fix that  ??

Re: AMD Radeon 5700xt
« Reply #1 on: October 07, 2019, 12:14:25 pm »
October 07, 2019, 12:14:25 pm
Hi kimof911, which version of Lumion are you using?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

kimof911

    Reputation: 0
Re: [Awaiting reply] AMD Radeon 5700xt
« Reply #2 on: October 07, 2019, 12:15:44 pm »
October 07, 2019, 12:15:44 pm
I am using Lumion 9.2 pro

Re: [Awaiting reply] AMD Radeon 5700xt
« Reply #3 on: October 07, 2019, 12:58:35 pm »
October 07, 2019, 12:58:35 pm
Thanks for confirming that.

To qualify for technical support, and to access the full Lumion Support Center and its resources, those with a Lumion License Key need to follow the steps from 2.2 in the article below:

Knowledge Base: How do you get technical support?

When you're done, please let us know in this Topic, so we can move your question to the right board and help you resolve the problem.

Thanks.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.