January 16, 2019, 02:58:32 pm
Sorry to hear that, Topps96.
I've downloaded your personal Download Manager
and it's working as expected at my end.
Am I right in assuming that the Download Manager
said that the Activation Code
was incorrect when you ran it and you then tried to paste the Activation Code
5 times in a row until it locked up?
If you definitely copy-pasted the right Activation Code
, this error is usually caused by overzealous anti-virus/firewall/security software on your PC.1.
To proceed, please delete the Download Manager
and download it again via the link in step 3 in the 'Getting started with Lumion 9.0.2' email.2.
Then follow these instructions and let us know if they resolve the problem:Knowledge Base: Why is the Download Manager not working?
Thanks in advance.