Author Topic: Activating PRO version  (Read 953 times)

sach

    Reputation: 17
Activating PRO version
« on: May 30, 2012, 03:51:58 pm »
May 30, 2012, 03:51:58 pm
Just bought the pro version but can't activate it, neither can i desactivate the ultimate version..................URGENT

Thanks

Sacha

Re: Activating PRO version
« Reply #1 on: May 30, 2012, 04:53:55 pm »
May 30, 2012, 04:53:55 pm
Hi Sacha, bear in mind that you need to use your new Pro license key in the login field when activating Lumion, not your forum user name (If you try to activate it with your forum user name, Lumion will not know which of your two licenses to use).

If it still doesn't work, please delete myLumion.ppp in the following folder and try to activate Lumion again:

C:\Users\Username\Documents\Lumion 2
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

sach

    Reputation: 17
Re: Activating PRO version
« Reply #2 on: May 30, 2012, 05:06:52 pm »
May 30, 2012, 05:06:52 pm
O.K. it's done

Thanks

Re: Activating PRO version
« Reply #3 on: May 30, 2012, 08:41:24 pm »
May 30, 2012, 08:41:24 pm
Good to hear that :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.