Author Topic: [Answered] 3D connexion spacemouse support when?  (Read 413 times)

Bigyetti

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[Answered] 3D connexion spacemouse support when?
« on: January 25, 2018, 03:10:44 pm »
January 25, 2018, 03:10:44 pm
(To Lunion Support)

I have wanted to buy Lunion for some time now but the lack of support for the space mouse has deterred me, you see I can use the 3D mouse in all the my programs but not Lumion. To make matters worse 3D connexion have withdrawn  the non supported software profile setup. I've contacted 3D connexion and the reply does not put Lumion in good light.

When is this mess going to be sorted out I and countless others have been waiting a long time.

Letter from 3D connexion attached.



Re: 3D connexion spacemouse support when?
« Reply #1 on: January 25, 2018, 04:39:11 pm »
January 25, 2018, 04:39:11 pm
Hi Bigyetti,

Thanks for your question and interest in Lumion. For a 3D connexion spacemouse user I can understand it's disappointing the hardware isn't currently supported in Lumion.

Is not supporting 3D connexion spacemouse something you can't overcome? If so what is the problem you have with navigating with keyboard and mouse? 

We don't do any comments about future development of Lumion.

Bigyetti

    Reputation: 0
Re: [Answered] 3D connexion spacemouse support when?
« Reply #2 on: January 25, 2018, 05:19:40 pm »
January 25, 2018, 05:19:40 pm

There are no problem navigating with the keyboard keys, but as all spacemouse users will agree the left hand using the spacemouse can carry out all theses movements simultaneously, smoother and much quicker without taking your hand off. Leaving your right hand free to use the normal mouse or hotkeys.


Re: [Answered] 3D connexion spacemouse support when?
« Reply #3 on: January 25, 2018, 05:23:07 pm »
January 25, 2018, 05:23:07 pm
Thanks for your feedback!

Joe Bar

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Re: [Answered] 3D connexion spacemouse support when?
« Reply #4 on: July 10, 2018, 11:16:44 pm »
July 10, 2018, 11:16:44 pm
I completely agree with the statements made above

I too would like to support the use of the 3D mouse in any form.

Since it is not a problem from the point of view of programming and many many users really want it, I do not know why this is prevented. ???
It's a win-win situation for the manufacturer of the 3d mouse and for Lumion. It would be more than fantastic to control Lumion with the 3d-mouse. Doing this with the keys is more unpleasant. Especially for people with less exercise in handling the keys like me.

So P L E A S E ! ! ! support the 3D mouse very soon.

Re: [Answered] 3D connexion spacemouse support when?
« Reply #5 on: July 10, 2018, 11:23:05 pm »
July 10, 2018, 11:23:05 pm
Hi Joe Bar

Thanks for your feedback.

ps: if you are using a commercial licensed version of Lumion, please add your license key to your Support Center Account.  See our Knowledge Base Article: How do you register your License Key and get technical support?  That gives you access to the full Support Center and it's resources, including our licensed users Wishlist.