Author Topic: [Awaiting license registration] ".bin" files  (Read 60 times)

WDS

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[Awaiting license registration] ".bin" files
« on: April 30, 2019, 01:24:42 am »
April 30, 2019, 01:24:42 am
Hello,

We just downloaded Lumion 9.3 at our office.  About 10 files with the “.bin” extension appeared in the same location.  The files vary in size, but are all over 1 GB.  Can these files be erased once Lumion 9.3 is downloaded or does Lumion 9.3 need them to function properly?  Thank You!

PS. This forum is extremely hard to navigate and there is no clear location of where to post questions regarding lumion, that are not installation and license key related.

Re: ".bin" files
« Reply #1 on: April 30, 2019, 07:30:36 am »
April 30, 2019, 07:30:36 am
Can these files be erased once Lumion 9.3 is downloaded or does Lumion 9.3 need them to function properly?  Thank You!

Welcome, WDS.

The installation files are only needed when installing Lumion, so if you don't need to install it on other PCs, it's not a problem to delete them.

This forum is extremely hard to navigate and there is no clear location of where to post questions regarding lumion, that are not installation and license key related.

That's because you haven't registered a License Key yet.

Registering a License Key is how we know that you qualify for technical support.

Once you've registered a License Key, you'll get access to the hidden forum sections for licensed users (see the screenshot below).

To proceed, please copy your Lumion License Key from your 'Getting started with Lumion' email and then paste it into the License Key field at the bottom of your Account Settings page (Click on Profile above this post to access that page).

When you're done, please let us know in your next reply, so we can move this Support Topic to the sections for licensed users.

Thanks in advance.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.