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Author Topic: "Lumion.exe has stopped working"  (Read 10169 times)

wolde

    Reputation: 0
"Lumion.exe has stopped working"
« on: February 11, 2014, 05:57:44 pm »
February 11, 2014, 05:57:44 pm
Hi
I need assistance, when I open the program Lumion 3.2 I get an error message "Lumion.exe has stopped working", A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Can someone help me Plese'

Wolde

Re: "Lumion.exe has stopped working"
« Reply #1 on: February 11, 2014, 06:40:21 pm »
February 11, 2014, 06:40:21 pm
Hi Wolde, is this Lumion Free 3.2.1?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

wolde

    Reputation: 0
Re: "Lumion.exe has stopped working"
« Reply #2 on: February 11, 2014, 06:42:17 pm »
February 11, 2014, 06:42:17 pm
yes it is, I wanted to try it out before buying.

Re: "Lumion.exe has stopped working"
« Reply #3 on: February 11, 2014, 06:48:54 pm »
February 11, 2014, 06:48:54 pm
And you already double-checked whether your PC meets the minimum hardware requirements?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

wolde

    Reputation: 0
Re: "Lumion.exe has stopped working"
« Reply #4 on: February 11, 2014, 06:57:08 pm »
February 11, 2014, 06:57:08 pm
I have 2.4GHz Processor, 6GB and a 64-bit Operating system, I think that's the requirements I saw needed

wolde

    Reputation: 0
Re: "Lumion.exe has stopped working"
« Reply #5 on: February 11, 2014, 07:04:16 pm »
February 11, 2014, 07:04:16 pm
My Video Card is an Intel(R) HD Graphics 4000

Re: "Lumion.exe has stopped working"
« Reply #6 on: February 12, 2014, 12:20:31 am »
February 12, 2014, 12:20:31 am
Your specs with 6GB (RAM?) sound minimal, however the key thing is the HD Grpahics 4000.  Lumion will not run on the Intel integrated graphics.  If you have a laptop you need a dedicated GPU, and to set the GPU to be used when running Lumion.

Also, please note minimum requirements in relation to scene complexity (refer below 1).

Laptop Issue - Assigning Lumion to GPU:
Laptop PC's - Integrated Intel Graphics:

and:
Please check which GPU is being used for Lumion.  Details in this topic: Crash/Driver crash/Blue screen/"Not the same" error on laptop PCs.

How to Set Optimus for Laptops:
See: How to Set Optimus for Laptops in topic problem with lumion.


Refer further:
1.  LUMION 4: Minimum hardware requirements

2.  Lumion Web Site: Specifications

3.  Passmark: Videocard Benchmarks

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.