Author Topic: [Info + file requested] 'Error writing file for large image'  (Read 854 times)

cormac

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[Info + file requested] 'Error writing file for large image'
« on: December 09, 2016, 07:57:17 pm »
December 09, 2016, 07:57:17 pm
Hi there, when I am trying to create a render at Poster size, Lumion renders fine up to the 2nd last point and then an error comes up 'Error writing file for large image' sometimes its says 'Error reading file for large image' and the program becomes completely unresponsive, could it be the lack of advised ram (4gb)? The graphics card is fairly good and has a good score in the bench mark. Any advice appreciated

thanks

Re: 'Error writing file for large image'
« Reply #1 on: December 09, 2016, 08:07:48 pm »
December 09, 2016, 08:07:48 pm
Hi cormac, I think I know what's causing this issue.

The next step is to post a screenshot of the benchmark screen.

Thanks in advance.
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cormac

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Re: [File requested] 'Error writing file for large image'
« Reply #2 on: December 09, 2016, 08:56:41 pm »
December 09, 2016, 08:56:41 pm
Hi sorry, just got home from and wont return until Monday, are you able to assist me with just the specs?

Windows 10 64
AMD II X4 965 Processor
4GB RAM
Nvidia GeForce GTX 950 2GB

thanks

Re: [File requested] 'Error writing file for large image'
« Reply #3 on: December 09, 2016, 09:10:37 pm »
December 09, 2016, 09:10:37 pm
Sorry, but you'll need to be at your PC to resolve the problem.

Please let us know when you get to the office again on Monday, so we can assist you. :)

By the way, remind me which version of Lumion you're using?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

cormac

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Re: [File requested] 'Error writing file for large image'
« Reply #4 on: December 09, 2016, 09:33:27 pm »
December 09, 2016, 09:33:27 pm
I could possibly head into tomorrow, could you give me some idea of what it would involve to resolve it/how long it would take? I'm not 100% sure about the version, its a trial demo though, sorry I cant be more helpful!

also I read a response here https://forum.lumion3d.com/general-discussion/still-image-resolution/ about stitching together rendered images, is a guide written anywhere about this, because that could be a useful work around?

Many thanks

Re: [File requested] 'Error writing file for large image'
« Reply #5 on: December 09, 2016, 09:48:03 pm »
December 09, 2016, 09:48:03 pm
I could possibly head into tomorrow

No need, the next working day for us is Monday. :)

I'm not 100% sure about the version, its a trial demo though, sorry I cant be more helpful!

No problem, just let us know which version number it is on Monday (+ attach the screenshot of the benchmark screen).

We'll let you know what to do next once we have that information.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.