December 03, 2019, 05:50:27 am
In most cases, the message means that the Scene/Project
is too complex for the hardware. Some issues get resolved by things such as increasing Virtual Memory
or altering the complexity of the Scene
to better match the capability of the graphics card.
Here's some steps to work through.1.
Attach to a post the Windows Diagnostics (DXDiag) Report
. Refer our Knowledge Base Article
: How do you attach a diagnostics report to a post?2.
It's possible that your Scenes
are too demanding for it (most likely due to the 3D Grass Material
Do you still get a 'Wrong creation of texture' error if you temporarily replace the 3D Grass Material
with a different material before rendering? Refer our Knowledge Base
article: How do you make grass render faster?2.2
If not, do you still get a 'Wrong creation of texture' error if you temporarily disable the Hyperlight
and Sky Light 2 Effects
Are you able to render desktop and Print
for the Photos
in the Example Project
Villa Cabrera, Beach House, and Farnsworth? Given your other Projects
work OK, then I would expect the answer to be yes.4.
Is it one specific Photo (if so then which one) or any of them?5.
If it is not due to the 3D Grass Materials
, then send us the LS Project
file, the source 3D building model file (Revit, SketchUp etc), and the exported model file. How do you upload files to the Lumion staff?6.
Some of these you may have done, but please confirm that each step has been completely followed:Knowledge Base: How do you resolve pop-up error messages while editing or rendering a Scene?
If the Imported Model is too complex see if the following article helps:Knowledge Base: How do you reduce the complexity of a model before importing it in Lumion?
ps: please update your Support Account by registering your Student Pro License Key
. See our Knowledge Base
article: How do you get technical support?