Author Topic: [Answered] Upgraded computer trying to redownload  (Read 98 times)

jprolon93

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[Answered] Upgraded computer trying to redownload
« on: September 10, 2019, 09:18:24 am »
September 10, 2019, 09:18:24 am
I have recently upgraded my computer and I. Trying to redownload but it wont let be download student edition.

Re: [Answered] Upgraded computer trying to redownload
« Reply #1 on: September 10, 2019, 03:29:51 pm »
September 10, 2019, 03:29:51 pm
Hi jprolon93,

Due to a technical fault at SheerID, you didn't receive the 'Getting started with Lumion' email even though your application was approved in April.

We apologize for that.

You should have now received it on your email account [email protected]***.edu.

Let us know if that's the case.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.