March 30, 2020, 03:54:54 am
Sorry, but no, that's a misunderstanding.License Keys
are valid for 365 days from the date of issue of the License Key
that was issued to you when you applied and were approved. So that means the License Key
for December 2018.
Think of it as a one-year drivers license. You apply, get the license, and 365 days later need to re-apply.
Any updates or upgrades under the current License Key
do not start you off again with another 365 days.
I have done some further searching in SheerID and see that you did re-apply and was approved on 20 January 2020 using a different email firstname.lastname@example.org.
The License Key
for V10 has been resent to you at both your Gmail and .edu addresses. You might need to check in the Promotions tab of Gmail.Please confirm receipt
Once you have downloaded it, you will need to uninstall any version of Lumion you might have installed, and also, please don't forget to add this new key to your Lumion Account