July 23, 2019, 03:51:23 am
Thanks for the update.
Hmmm, the period commences when you activate (first use) Lumion. As that was only on the 21st, the period should not have expired.
It is not showing as invalid, and also as not in use, so there seems to be some problem that we will need to report to the developers and get them to investigate. The offices open CET+1 so it will be at least 8 hours before we could have an answer, pending workloads. Sorry about that, do you need it now as in the next few hours.
As for Lwin, an option would be to request a Pro Trial, that will let you see all the features and content.
One thing to try before I report the problem. I see that there have not been any releases, so can you try quitting Lumion now if it's open.
Update: just re-checked our records and see that the laptop is now running the Trial, so do you now have access or if not, then click on the Quit button, and then try opening Lumion again. Do you still get the message?