Author Topic: [Awaiting Reply] slow lumion 9  (Read 53 times)

David Mark

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[Awaiting Reply] slow lumion 9
« on: February 14, 2020, 02:40:51 pm »
February 14, 2020, 02:40:51 pm
hello
my computer has two video cards
- Radeon (TM) 530
-intel UHD Graphics 620
  but Lumion only works with one of them. my work is very slow. how can you make Lumion work faster?

Re: slow lumion 9
« Reply #1 on: February 14, 2020, 03:03:11 pm »
February 14, 2020, 03:03:11 pm
Hi David Mark,

Please see this support article:
Why is your computer using an Intel HD graphics chip instead of the dedicated graphics card?

Could you also register your license so you get full access to our support forum:
How do you get technical support?

Let us know if this resolves your problem.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.