Author Topic: [Awaiting license registration] Problem of materials on lumion !!  (Read 64 times)

Zow

April 26, 2019, 02:09:08 pm
Hey! When I import a sketchup file and put a material on one side and validate it, all my project goes black. And when I validate a material and want to put another one, this one takes off.

Re: Problem of materials on lumion !!
« Reply #1 on: April 26, 2019, 02:51:27 pm »
April 26, 2019, 02:51:27 pm
Hi Zow, no worries - this is easily resolved.

Which version of Lumion are you using?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Zow

Re: [Awaiting reply] Problem of materials on lumion !!
« Reply #2 on: April 26, 2019, 03:13:27 pm »
April 26, 2019, 03:13:27 pm
I use lumion 8, I do not know if the problem is in sketchup or lumion

Re: [Awaiting reply] Problem of materials on lumion !!
« Reply #3 on: April 26, 2019, 03:14:36 pm »
April 26, 2019, 03:14:36 pm
Thanks for letting us know.

To qualify for technical support, please copy your Lumion 8 License Key from your 'Getting started with Lumion 8.x' email and then paste it into the License Key field at the bottom of your Account Settings page (Click on Profile above this post to access that page).

Then post a reply to let us know so we can transfer this topic to the right section.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Zow

Re: [Awaiting license registration] Problem of materials on lumion !!
« Reply #4 on: April 26, 2019, 03:23:38 pm »
April 26, 2019, 03:23:38 pm
I do not have a license I think, it's mandatory to be able to help?

Re: [Awaiting license registration] Problem of materials on lumion !!
« Reply #5 on: April 26, 2019, 03:26:02 pm »
April 26, 2019, 03:26:02 pm
This is just to let you know that you no longer have access to the Lumion Support Center. To regain access, please register a valid License Key and then send an email to uploads[at]lumion.com (replace [at] with @), so that we can remove the ban. Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: [Awaiting license registration] Problem of materials on lumion !!
« Reply #6 on: April 29, 2019, 11:06:20 am »
April 29, 2019, 11:06:20 am
I have the same worries

Re: [Awaiting license registration] Problem of materials on lumion !!
« Reply #7 on: April 29, 2019, 11:07:34 am »
April 29, 2019, 11:07:34 am
No problem, Maryou28 - we can help you. :)

To qualify for technical support, please copy your Lumion License Key from your 'Getting started with Lumion' email and then paste it into the License Key field at the bottom of your Account Settings page (Click on Profile above this post to access that page).

Then post a reply to let us know so we can transfer this topic to the right section.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.