Author Topic: [Resolved] Lumion Wont Use RTX Card  (Read 51 times)

NARKOSIS

    Reputation: 0
[Resolved] Lumion Wont Use RTX Card
« on: February 12, 2020, 09:53:10 pm »
February 12, 2020, 09:53:10 pm
Good afternoon,

I don't see a technical support section (I very well could be blind lol) so hopefully this gets answered here.  I cannot get Lumion 10 to run using my RTX card.  I have a GTX and an RTX installed.  I've set the priority to the RTX card via Nvidias Control Panel by adding Lumion, then selecting the RTX card under "CUDA - GPUs" and "OpenGL rendering GPU" and have also set my default monitor to the one that is using/plugged into the RTX card.  Has anyone else run into this issue?

**UPDATE**

Apparently I had to switch my default monitor to another one and then switch it back.  It's now working as it should.  Feel free to delete this if you'd like.  Leaving it in case anyone else had this issue.

Re: Lumion Wont Use RTX Card
« Reply #1 on: February 12, 2020, 09:58:17 pm »
February 12, 2020, 09:58:17 pm
Hi NARKOSIS, good to hear you managed to fix the problem; thanks for sharing the solution.

Don't forget to add your Lumion License Key to your Support Account. See the steps from 2.2 in:

Knowledge Base: How do you get technical support?

Thanks.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.