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Author Topic: [Awaiting license registration] Lumion .exe has stopped working  (Read 223 times)

nuhaku

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[Awaiting license registration] Lumion .exe has stopped working
« on: January 21, 2016, 08:15:03 am »
January 21, 2016, 08:15:03 am
Hello,
I have to chance little thing on my model in skp. I changed it and reload model into Lumion. After reloading some texture of skp building are gone, just black. That's why I open older version my file in Lumion. By opening the file I had the error Lumion.exe has stopped working. And it closed itself. After that, when I try to open my file, I have each time same error. Than I saw the same problem in your form. https://forum.lumion3d.com/general-discussion/lumion-exe-has-stopped-working/ I copied the file in Library file in an other file. After that I can open the file. All plants, car, people, movies with effects stay accept my imported model. There is a red questionmark, and white there missing files. when I want to reload model. I have same error missing file. When I copy the lib. lib.tex file into the Library file again, I have same error again "Lümion.exe has stopped workin."
I can import my model again but changing material took my 2 day. Is there any way to save material?
Thank you very much in advance.
I will be pleased, if we fix this problem. Thank you again.

Re: Lumion .exe has stopped working
« Reply #1 on: January 21, 2016, 08:25:28 am »
January 21, 2016, 08:25:28 am
Hi nuhaku

What version of Lumion and also SketchUp are you using?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

nuhaku

    Reputation: 0
Re: Lumion .exe has stopped working
« Reply #2 on: January 21, 2016, 08:31:29 am »
January 21, 2016, 08:31:29 am
Lumion 6 - I used skp 2016. But I save the file in 2014 for importing into lumion.

Re: Lumion .exe has stopped working
« Reply #3 on: January 21, 2016, 08:50:25 am »
January 21, 2016, 08:50:25 am
Hi nuhaku, before we proceed, please follow the instructions in our FAQ topic: CLICK HERE IF YOU NEED SUPPORT on registering your license.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.