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Author Topic: [Awaiting license registration] Lumion 4 Download  (Read 177 times)

jmusthaf

    Reputation: 0
[Awaiting license registration] Lumion 4 Download
« on: February 04, 2016, 09:33:02 pm »
February 04, 2016, 09:33:02 pm
I have the licensing info for Lumion 4,but I cannot find a download for the program to put it onto my computer.

Re: Lumion 4 Download
« Reply #1 on: February 04, 2016, 09:36:24 pm »
February 04, 2016, 09:36:24 pm
Hi jmusthaf, please click here to register your Lumion 4 license.

When you're done, please search for an email which was sent to the email address that was used when you purchased Lumion 4 around the 11th of June 2014. The title of the email is "UPDATE: Lumion 4.5.1 available for download".

In the email, you'll find instructions on how to download the Lumion Download Manager.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

jmusthaf

    Reputation: 0
Re: [Awaiting license registration] Lumion 4 Download
« Reply #2 on: February 05, 2016, 02:36:47 pm »
February 05, 2016, 02:36:47 pm
The License has already been registered the link to download the program does not work.

Re: [Awaiting license registration] Lumion 4 Download
« Reply #3 on: February 05, 2016, 03:19:42 pm »
February 05, 2016, 03:19:42 pm
You're still showing up as an unlicensed user.

1) What happened when you entered your Lumion 4 license at the bottom of your profile page?

2) The Download Manager in my Lumion 4.5.1 email works ok here. Please forward your Lumion 4.5.1 email to [email protected], so we can test it at our end.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.