Author Topic: [Awaiting reply] I haven't received the email  (Read 62 times)

alalz2

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[Awaiting reply] I haven't received the email
« on: December 19, 2018, 08:20:48 am »
December 19, 2018, 08:20:48 am
Dear,

I register to Lumion and I applied for student version, but I haven't received any link to download.
Could you please help me download the student version to my laptop?

Thank you

Re: I haven't received the email
« Reply #1 on: December 19, 2018, 09:06:33 am »
December 19, 2018, 09:06:33 am
Welcome, alalz2. :)

We can help you with that.

Please wait while we look up your details.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: I haven't received the email
« Reply #2 on: December 19, 2018, 09:08:17 am »
December 19, 2018, 09:08:17 am
I can confirm that your License Key was generated successfully.

The 'Getting started with Lumion' email has been re-sent to your morgan.edu email address.

Please confirm that you have received it.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.