July 12, 2018, 07:38:56 am
STAFF MESSAGE: POST BY khang.tran WAS MOVED
You've accidentally posted your question in the section for unlicensed users, even though your company has got a Lumion license.
We actually have a much bigger forum dedicated to technical support (which is hidden until you register your license to your members account). See Knowledge Base article: How do you get technical support?
I have done that for you in this case.
Please click here
to access your original post, and my reply (which we have moved to the section for licensed users).
Thanks in advance.