August 13, 2019, 04:03:32 am
I have a Lumion 9 Student Version License, but I cannot figure out how to activate it. When I try downloading Lumion from the "Getting Started..." email it sends me to a page that says "What does the error message 'Your License Key has expired' mean?". Then when I try to resend the email to myself containing all of the necessary information I get a message saying 'Your license key has expired or is invalid' even though I copy and paste the license key into the resend box.
I am not sure if this matters but initially I had Lumion downloaded on my laptop, but I just got a brand new computer that I am trying to put Lumion on. Is this an issue since student versions only have 1 seat? If so, then how do I move the seat off of the laptop and to my new computer?