Author Topic: [Awaiting License Registration] Error importing file to Lumion  (Read 374 times)


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October 15, 2018, 06:04:11 am
I get an error when importing dae file to Lumion (made the model in rhino and saved as a dad file)

Re: Error importing file to Lumion
« Reply #1 on: October 15, 2018, 06:17:20 am »
October 15, 2018, 06:17:20 am
Hi dinuki


To receive technical support and access the Lumion Support Center for import issues, please register(add) your educational license to your Support Centre Account.  See our Knowledge Base Article: How do you get technical support?

Then send us a quick email to [email protected] to let us know you have added your license.  You will then get access to the commercial section of the Support Center, and will not see this topic until we move it to the right place.

Thank in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.