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Author Topic: Website changes  (Read 13222 times)

Thomas

    Reputation: 4
Re: Website changes
« Reply #15 on: June 09, 2011, 11:45:11 pm »
June 09, 2011, 11:45:11 pm
What is if I activated on a computer and the computer crashes? Is the a chance to recover it?

tug

    Reputation: 28
Re: Website changes
« Reply #16 on: June 09, 2011, 11:55:15 pm »
June 09, 2011, 11:55:15 pm
impossible to download....

anyone could do it?

RAD

    Reputation: 32
Re: Website changes
« Reply #17 on: June 09, 2011, 11:57:37 pm »
June 09, 2011, 11:57:37 pm
After you download the the file you should save it to a DVD.

No Redownload.  Reinstall.  

@Lofts.........1 Day 15 hrs left for the download for me. 
I'm sure they are getting hammered with everyone downloading.

Gaieus

    Reputation: 44
Re: Website changes
« Reply #18 on: June 10, 2011, 12:15:41 am »
June 10, 2011, 12:15:41 am
What is if I activated on a computer and the computer crashes? Is the a chance to recover it?

Good question as though you can install and activate it on any number of computers but you need to deactivate it prior to a second activation on the previous one.

Now what happens when there is a crash and you cannot deactivate it? ::)
Gai...

RAD

    Reputation: 32
Re: Website changes
« Reply #19 on: June 10, 2011, 01:39:45 am »
June 10, 2011, 01:39:45 am
Good question as though you can install and activate it on any number of computers but you need to deactivate it prior to a second activation on the previous one.

Now what happens when there is a crash and you cannot deactivate it? ::)

Probably just send them an email and let them know to deactivate that computer themselves.
Then just reactivate the new install.

But what do I know...  :D

Gaieus

    Reputation: 44
Re: Website changes
« Reply #20 on: June 10, 2011, 01:54:05 am »
June 10, 2011, 01:54:05 am
Yes, probably they can deactivate from their end, too.

So true, what do we know...
;)
Gai...

Nie Wen

    Reputation: 0
Re: Website changes
« Reply #21 on: June 10, 2011, 04:37:38 am »
June 10, 2011, 04:37:38 am
How do I purchase Upgrade Lumion to Ultimate? I see the purchase option on the site is displayed as N / A.

Re: Website changes
« Reply #22 on: June 10, 2011, 07:49:06 am »
June 10, 2011, 07:49:06 am
Hi Arthur/Remko

downloading is very very very slow, I guess is the same issue what happened when SP1. I need 17 days to download the program!!!!!!

Hi,

With SP1 there was a serious bandwith problem with kind regards of our former hosting provider. We now have good servers. However...when there is kind of a 'bank run'...the queues are longer...

Fr3D

    Reputation: 1
Re: Website changes
« Reply #23 on: June 10, 2011, 09:10:13 am »
June 10, 2011, 09:10:13 am
4 days to download ?!?! wow !!
do you have an FTP server to allow us dowsnloading SP2 without timeout deconexion issues ?
I know that everybody is downloading SP2, but 10kb/s is too low for 2.2Gb !

Pete Stoppel

    Reputation: 33
Re: Website changes
« Reply #24 on: June 10, 2011, 04:17:13 pm »
June 10, 2011, 04:17:13 pm
Downloads should be faster today, I'm getting 340kbs at moment (1 hour 30 mins) using slow as snot AT&t.

Quoc Pham

    Reputation: 2
Re: Website changes
« Reply #25 on: June 14, 2011, 08:08:10 am »
June 14, 2011, 08:08:10 am
Lumion 64bit build 2 with installer has disappeared from my downloads available but was available the other day.

Will this be back online soon??

Re: Website changes
« Reply #26 on: June 14, 2011, 09:41:29 am »
June 14, 2011, 09:41:29 am
Yes, updated installers for both the 32-bit and the 64-bit versions will be ready very soon. Arthur will send an email to everyone as soon as the new download links are live.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Website changes
« Reply #27 on: June 14, 2011, 04:14:30 pm »
June 14, 2011, 04:14:30 pm
How do I purchase Upgrade Lumion to Ultimate? I see the purchase option on the site is displayed as N / A.

You can buy credits and buy an Ultimate upgrade. Current users get 1000 credits for free, so you need to buy 4 credit vouchers.

On the Lumion Customer Area you can press 'Get More' in the left pane for more information.

marvins_dad

    Reputation: 7
Re: Website changes
« Reply #28 on: August 01, 2011, 09:13:54 pm »
August 01, 2011, 09:13:54 pm
Quote
-The icons below your avatar like "licensed" have vanished and are replaced by new icon (more on that later)

Can I get a staff member to check my account and give me the Ultimate Icon?  I just upgraded, but can't seem to figure out how to get the icon back...it has disappeared.

Gaieus

    Reputation: 44
Re: Website changes
« Reply #29 on: August 02, 2011, 12:03:22 pm »
August 02, 2011, 12:03:22 pm
Can I get a staff member to check my account and give me the Ultimate Icon?  I just upgraded, but can't seem to figure out how to get the icon back...it has disappeared.

You can go to your Customer area > Account (Profile) settings:
http://lumion3d.com/credits/Userboard/UserProfile.aspx
and at the bottom, there are some icons to choose from (or just one).
Gai...